【写作点金】

       这是一封投诉信。在写作的过程中，要注意信件的格式。主体部分要交代清楚事件的起因，表明自己的立场和渴望的解决方案。

【高分范文】

May 15

Dear Sir/Madam,

    On May 10 I bought one of your computers from a big shopping mall. Unfortunately the computer broke down the next day. I tried to restart the system but failed. I am rather disappointed with my purchase.

    On the advice of the manager from the shopping mail. I am sending the computer to you by EMS. Please fix it or replace it with a new one and return it to me as soon as possible.

Yours,

Li Ming

【高频词句】

break down    出了问题

restart  重启