Part ⅤWriting

【写作点金】

这是一封道歉信，目的是就对方的疑问和不满做出回复和解释。此类信件的写作步骤一般如下：1. 诚挚的表达歉意；2. 说明错误发生的原因；3. 提供弥补措施；4. 请求谅解。就本文而言，各个步骤都很清晰明了，考生要做的就是依照题意对内容进行合理的表达，在表达时要注意语气要恰当，道歉要真诚，解释原因要实事求是。

Dear Mr. Smith,

I must apologize for the delay of the sample shirts. This is because the production manager has been sick for one week, which leads to the delay after checking. And I have checked with our marketing manager that the samples are on their way and will reach you in three days. However, there are only three colors available, not five as you asked.

Please accept my sincere apologies for the delay and all the inconvenience that we have brought to you.

Sincerely,

Li Ming

General Manager

 【高频词句】

apologize for 为……而道歉

available  可得到的

inconvenience  不便之处